“I knew it would be difficult, but not to this degree,” whines Andrew Tilley in last Sunday’s Independent.  “It’s been ridiculous.”  The hotel is hemorrhaging money, as reservations are down a reported 30 to 40 percent over this time last year.  This is not due solely to the economy, as Tilley Knickers would have us believe, but is also attributable to the management’s incompetence, as, reportedly, the hotel’s internet reservation server was inexplicably turned off for several months at the end of last year!  Tilley reportedly called in a team of experts to figure out why reservations were down—costing the hotel even more money—and that was what they concluded!  Well, at least somebody is earning their pay.

In addition, vigilant tenants have shut down Tilley’s illegal renovation program.  The Department of Buildings placed a stop work order on the entire building, which Tilley then blithely attempted to ignore.  The police were promptly summoned and the responding NYPD officers said they would be taking management personnel out of here in handcuffs if the stop work order were defied again.  Yeah, they take these things seriously, Tilley.  In the Independent article, Tilley sounds a familiar theme, attempting to blame the shutdown of his renovation program on that old standby, the economy:

. . .there is every chance that financial strictures – not protests or nostalgia – will end up putting any serious overhaul of the Chelsea Hotel on hold. "I think obtaining bank loans now is not going to be the easiest thing," Tilley – who may instead have to be satisfied with updating individual rooms piecemeal and biding his time for the more far-reaching work – concedes.

     Yeah, he’s right: neither Marlene nor any sort of reputable bank is going to give him a cent.  But even if the economy were good the banks wouldn’t give him money, not with all the outstanding building code violations, not to mention the 40 or more outstanding tenant lawsuits in the courts, or the half-million dollar suit by BD Hotels.  And even if Tilley somehow gets the money, he can’t do any construction until he gets a Certificate of No Harassment—difficult to obtain when tenants are being harassed.  And all he was attempting to do anyway was “piecemeal” construction on individual rooms, until “protests and nostalgia” shut him down. 
        On top of these intolerable work conditions, Tilley apparently has lots of stress at home as well.  Somebody sent his wife 79 magazine subscriptions, and, as if that were not enough, a pair of women’s panties.  I assume Mrs. Tilley is also a blog and newspaper reader, and has to witness her husband’s name being dragged almost daily through the mud.  I imagine that does make things a bit tense around the dinner table.  But let me ask you, Mrs. Tilley: do you think it’s pleasant for us to live at the Chelsea Hotel now?  Marlene and Elder, BD Hotels, and now your husband and his cronies are making our lives a living hell.  The Chelsea Hotel is OUR HOME.  Your husband can go home to New Jersey and kick back in his recliner and watch Dancing with the Stars, but WE HAVE TO LIVE HERE.  So forgive me if I’m rather short on sympathy when I hear that Andrew might need an extra gin and tonic in order to get to sleep at night.  Tell your husband it’s not worth it, Mrs. Tilley. 
         In the Independent, Tilley says, “Under normal circumstances, I wouldn’t have touched this place with a bargepole.”  Normal circumstances?  What, pray tell, are those?  If you could have gotten another job?  If you had had enough sense to Google the Chelsea Hotel and find out a little bit about the struggle that was going on here?  If Marlene hadn’t reportedly offered you a whopping half-mill a year (salary plus bonuses)?  In addition to all the problems you’re having with residents, I’m sure you must hate Marlene Krauss, since virtually every sentient being on earth prays for her death.  And as for Elder, I can’t imagine it’s any picnic sharing an office with the cretin—not to mention actually having to take orders from him!!!  If you didn’t really want the job in the first place, and you don’t enjoy it, and you’re under so much stress, why not resign?  Take the money and run.  We won’t hold it against you.  This is our fight, and it can go on just as easily without you.  Pretend that “normal circumstances” now prevail, take hold of that metaphorical bargepole, and push yourself off from this sinking ship. — Ed Hamilton

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15 responses to “Stressed-Out Chelsea Hotel Manager Andrew Tilley Says: “I Wouldn’t Have Touched This Place With a Bargepole””

  1. Miss H Avatar
    Miss H

    The tone of that piece makes me think Tilley is trying to finesse his way out of the debacle that is the Krauss-Elder Chelsea Hotel. But he comes off as an ass.

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  2. Old & Crappy Avatar
    Old & Crappy

    Is the same server responsible for the recent voice mail problems?

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  3.  Avatar
    Anonymous

    Resign Andrew Tilley.
    Resign.
    Resign.

    Like

  4. Page 6 Avatar
    Page 6

    Whatda ya know! Seems that the tenants who worked with Abel on his doc “Chelsea on the Rocks” are against new management evicting tenants…..
    http://www.nypost.com/seven/01072009/gossip/pagesix/ghosts_of_chelsea_149042.htm

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  5. The Ghosts Avatar
    The Ghosts

    Page 6, are you speaking of we dead tenants, the living tenants, or both? We, the dead tenants’ association, certainly tried our best to create the right atmosphere for Abel.

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  6. wrecking crew Avatar
    wrecking crew

    what a little crybaby this tilley must be. tenants stopped him from tearing up the place up in contempt of the city’s stop work orders, so what does he do? makes his own 311 calls to punish the entire building…real classy. by that i’m referring to tilley’s 311 reports that rooftop garden areas are building violations! tilley and co. are on their way out of here and naturally don’t care what additional havoc they create for others to clean up later.

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  7. Tilley-Ho Avatar
    Tilley-Ho

    Quite right, Andrew. You’re far too good for the undeserving Chelsea Hotel.
    We won’t keep you, if you’ve got more important places to stick your bargepole.

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  8.  Avatar
    Anonymous

    Page 6 –
    Ya think there might be a tenant or two against evictions?
    There are always a few who try to ride both sides of the fence and think they’re slick, but they aint

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  9. Sentient Being Avatar
    Sentient Being

    Must go pray now.

    Like

  10.  Avatar
    Anonymous

    Let me guess, Mr. Tilley — you were misquoted? Yeah, right.

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  11. Jill Avatar

    re: internet reservation server. I booked a room at the end of Sept. Not sure what “several months at the end of the year” means, but it was working fine in September.
    Who was the weasily guy at the front desk? Youngish, dark hair..kind of looked like a creepy john cusack in skinny jeans? Whoever he was- he was an arrogant ass.

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  12.  Avatar
    Anonymous

    How rude! And they made this person Manager? Seriously?

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  13. Shove Off Avatar
    Shove Off

    If I gave somebody a job and I later found out they said something this negative about my business i.e. “wouldn’t touch the place with a bargepole” they wouldn’t stand a chance I’d have them out the door before their coffee was cold the next morning and Then I’d turn around and sue them, too, for making public statements antithetical to my good business.

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  14. How Long Tilley? Avatar
    How Long Tilley?

    How much did Tilley’s publicist pay this writer? He should get a partial refund since he looks like half a moron. Bide his time? That implies he’ll be around which he won’t. Protests and Nostalgia will indeed prevail, as much as the article seems to scoff. Financial strictures are just the lame excuse that he’ll use to explain away his ineffectual days and months at the Chelsea. Stanley Bard and Family dealt with plenty of ‘financial strictures’ and you didn’t hear them bellyaching about it. Instead they just went on minting money via this majestic creation of theirs.

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  15. The Ghosts Avatar
    The Ghosts

    My favorite quote of Tilley’s was the one about how if he had the chance to do renovations, he could turn the Chelsea into “the msost important hotel in New York.” Dylan Thomas, Arthur Miller, Janis Joplin,Jimi Hendrix, Leonard Cohen, Robert Rauschenberg and thousands of others, were able to survive and produce great work thanks in large part to the Chelsea. It alrady is the most important hotel in New York, and the world, Tilley! No other hotel has made a fraction of the cultural contribution Stanley’s Chelsea made. This remakr of Tilley’s speaks so much to the absolute cluelessness of Krauss, Elder and Tilley about the “intrinsic beauty” of the hotel. Will they ever GET it?
    How does Tilley define important? I-Pod docking units?

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